Shipping and Returns

Shipping & Delivery

FixGear ship worldwide. Shipping costs are calculated during the online transaction checkout process. Should you have any enquiries regarding shipping and delivery please contact us first.at info@fixgear.com.

Shipping and Handling Policy

SHIPPING SERVICES Worldwide

There are two different methods of shipment available.

Handling time takes 24h to 72h.

Economy Int’l Shipping :
There is no Tracking number

***Please allow 14 to 21 BUSINESS days for arrival of shipment.

Upgrade to Standard Int’l Shipping [EMS] :
Tracking number and full tracking service can be checked on your Local Post website.

***Please allow 3 to 5 BUSINESS days for arrival of shipment.

You can track your items at

Customers from Worldwide:

https://trace.epost.go.kr//xtts/tt/epost/ems/ems_eng.jsp
http://www.17track.net/en/

With your tracking number that will be provided after dispatch.

We can ship to virtually any address in the world.  Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.  Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

 

International Shipping

FixGear has partnered with international shipping solution BorderFree, offering our merchandise to 85 countries.

You can now shop our site in your selected currency  (NOTE: Product prices do not include Duties or Tax)  and see your complete order total, including shipping fees, customs, tariffs and taxes when you check out.  Once you submit your order, the total is guaranteed at the exchange rate indexes at the time.  You will not be charged any additional fees at delivery.

Return Policy

Guarantee

We guarantee your complete satisfaction and if you’re not happy with your purchase, you can simply return it and receive a refund or exchange it with another item of equal value.

For a refund or replacement, item(s) must be returned within 30 days after you receive it. Item(s) must be not be used or tags removed. The buyer must pay for the return shipping costs.

Returns will be determined on a case by case basis.

If there is a problem, please contact us and we will do our best to resolve your problems as soon as possible.

Contact Us

For enquiries or sales orders please contact FixGear.com at one of the following options:

Phone:  1 (514) 991-4431
Email: info@fixgear.com

Most questions will be answered within 24 hours unless specified by the customer service agent.

 

Feedback

We are always here to assist you in any way possible.
We are committed to serve you, the customer, with the best of online shopping experience.
When there are miscommunications
and certain unforeseen events,      Please Contact Us First.
We will do our best to level up to your expectation.
We believe in continuous relationship with our customers and will try to mend any gaps that might occur.

 

Payment

We accept Paypal and Credit Card only